The Social Relief of Distress Grant (SRD Grant) is a program administered by the South African Social Security Agency (SASSA). It is designed to provide temporary financial assistance to South African citizens, refugees, asylum seekers, and special permit holders who are facing economic distress. This grant aims to support individuals between the ages of 18 and 60 years who have insufficient means, do not receive other social grants, are not eligible for UIF payments, and lack financial support from any other source. In this article, we will explore the process of reapplying for the SRD Grant and the relevant information applicants need to provide.

Eligibility Criteria for the SRD Grant

Before proceeding with the reapplication process, it is crucial to understand the eligibility criteria for the SRD Grant. The following individuals are eligible to apply:

1.1 South African Citizens:

• Must possess a South African ID Card or Green ID Book with a 13-digit SA ID number.

1.2 Asylum Seekers and Special Permit Holders:

• Asylum Seekers must have a valid File Number.
• Special Permit Holders from Zimbabwe, Angola, or Lesotho are also eligible.

Application Channels

SASSA provides multiple channels through which individuals can apply for the SRD Grant. These channels include:

2.1 WhatsApp:

• Applicants can send a message to 082 046 8553 to initiate the application process.

2.2 SRD Website:

• Applicants can visit the SRD Grant website at https://srd.sassa.gov.za to apply online.

2.3 SASSA Chatbot:

• The SASSA Chatbot, available at www.sassa.gov.za, can assist applicants with the application process.

Reapplication Process

The reapplication process for the SRD Grant consists of several steps that applicants need to follow. These steps are outlined below:

3.1 Step 1: Application via WhatsApp

• Applicants send a WhatsApp message to 082 046 8553.
• Applicants provide their personal details as prompted by the chat.
• Applicants receive a reference number, an OTP number, and a website link.
• Applicants click on the link, insert the OTP number, and click verify.
• Applicants provide their surname and ID number.
• Applicants confirm the details provided during the chat.
• Proceed to Step 2: Agree to Terms and Conditions.

3.2 Step 2: Agree to Terms and Conditions

• Applicants read the Declaration and Consent Document.
• Applicants agree to the content of the Declaration and Consent Document.
• Applicants read and understand the “You and Your Special COVID-19 SRD Grant” document.
• Applicants agree to the understanding of the document’s contents.

3.3 Step 3: Provide Personal Details

• Applicants provide their ID number, name, surname, and other personal details such as address and gender.

3.4 Step 4: Submit Banking Details/Choose Payment Option

• New applicants with a personal bank account:
  • Choose the bank name.
  • Provide the account number, branch name, and account type.
  • Agree to the terms and conditions.
  • Submit banking details.
• New applicants without a personal bank account:
  • Choose the payment option of Cash Send.
  • Agree to the terms and conditions.
  • Submit banking details.
• Existing clients with personal bank accounts:
  • Confirm existing personal banking details.
  • Agree to the terms and conditions.
  • Click submit.
• Existing clients with Cash Send option who wish to add bank details:
  • Choose the bank name.

• Provide the account number, branch name, and account type.
• Agree to the terms and conditions.
• Submit banking details.

3.5 Step 5: Receive an SMS on Your Mobile Number

• Once the banking details are successfully updated, applicants receive an SMS notification.
• The SMS confirms the activation of the SRD R350 Grant application.

SASSA Verification and Validation Process

After the application is submitted, SASSA conducts a verification and validation process to assess the eligibility of applicants. The process involves the following steps:

4.1 ID Verification:

• The ID number, name, and surname provided by the client are verified with the Department of Home Affairs data.

4.2 Database Matching:

• The ID number is matched against approved databases such as UIF, SARS, NSFAS, etc.

4.3 Fraud Risk Scoring:

• Fraud prevention partners conduct a fraud risk scoring process.
• The client’s ID number and mobile number are checked against approved databases.

4.4 Application Approval or Decline:

• Based on the verification and validation process, the application is either approved or declined, with a reason provided.

Viewing Application Status

Applicants can check the status of their SRD Grant application through various channels:

5.1 SRD Website:

• Applicants can visit the SRD Grant website at https://srd.sassa.gov.za.
• Under the Application Status tab, they can click on “check here to check status.”

5.2 WhatsApp:

• Applicants can send a message to 082 046 8553 to inquire about their application status.

5.3 Toll-Free Call Centre:

• Applicants can contact the toll-free call centre at 0800 60 10 11 to check their application status.

Reconsideration Process

If an applicant’s SRD Grant application is declined, they have the right to request reconsideration within 30 days of receiving the declined reason. The reconsideration process involves the following steps:

6.1 Application for Reconsideration:

• Applicants can visit the SRD Grant website at https://srd.sassa.gov.za.
• Under the “Application for Reconsideration” tab, they can click on “click here to apply for reconsideration.”
• Alternatively, applicants can contact the SASSA toll-free call centre at 0800 60 10 11 to request reconsideration.

SRD Grant Cancellation and Reinstatement

Applicants who wish to cancel or reinstate their SRD Grant can follow the steps below:

7.1 SRD Grant Cancellation:

• Applicants can visit the SRD Grant website at https://srd.sassa.gov.za.
• Under the “Cancel my Application” tab, they can click on “click here to cancel online.”
• Applicants need to provide their ID number and mobile number and then click “send pin.”
• An OTP (One-Time Password) number will be sent via SMS.
• Applicants insert the OTP number, click “verify pin,” and proceed to cancel their grant.

7.2 SRD Grant Reinstatement:

• Applicants can visit the SRD Grant website at https://srd.sassa.gov.za.
• Under the “Cancel my Application” tab, they can click on “Reinstate my canceled grant application.”
• Applicants need to provide their ID number and mobile number and then click “send pin.”
• An OTP (One-Time Password) number will be sent via SMS.
• Applicants insert the OTP number, agree to the terms and conditions, and proceed to reinstate their grant.

General Information

Here are some general points to note regarding the SRD Grant:

• To change the mobile number associated with the SRD Grant application, applicants must contact the SASSA Toll-Free Call Centre at 0800 60 10 11.

8.2 Further Clarity and Assistance:

• If applicants require further clarity or assistance, they can contact the SASSA Toll-Free Call Centre at 0800 60 10 11.
• Alternatively, they can send an email to Grantsenquiries@sassa.gov.za.
• The SASSA website (www.sassa.gov.za) is also a valuable resource for information and updates.

Conclusion

The Social Relief of Distress Grant (SRD Grant) provides temporary financial assistance to individuals facing economic distress in South Africa. Reapplying for the grant involves following the application steps through various channels, providing personal and banking details, and undergoing the verification process. Applicants can check their application status, request reconsideration if declined, and even cancel or reinstate their grant if necessary. It is essential to stay informed about the process and utilize the provided channels for further assistance or inquiries.